I have consulted on a number of projects for the Dartmouth Hitchcock Medical Center, or DHMC. These projects have been great learning experiences for me. Unlike many organizations, DHMC is committed to user-centered design. I was given support for user research, both with resources and timelines. And most importantly, when it came time to make […]
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Tag Archives: user testing
Dartmouth Home
February 13, 2011 
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In my time at Dartmouth I have been responsible for three homepage designs. For the most recent version, launched in August of 2006, I collaborated with colleagues in the Office of Public Affairs. We formed a working group called The HomeTeam, established oversight with senior leadership of the College, and embarked on six months of user […]
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February 5, 2011 0 Comments
As Dartmouth’s Web Director, my responsibility is to manage and coordinate all development of Dartmouth’s digital environment. Admissions is an important property in that environment. When it came time for a redesign, I persuaded Admissions to work with my in-house group, Web Services, rather than outsource the project. Having won Admissions as a client over […]
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